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→When the Game Crashes
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The game client also creates a file called "output_log.txt" when it crashes. This file has the same name as the launcher output file but is in a different location - so it is very important to make sure that you send the devs the right file!
On Windows, the game client usually installs itself to a location like this one: "C:\Users\Sandra\AppData\LocalLocalLow\ProjectGorgonElder Game\WindowsPlayerProject Gorgon". You can double-check the location of your particular game files by running the launcher. At the bottom of the launcher, you should see a message like so:
"(Files downloading to C:/Users/Sandra/AppData/LocalLocalLow/ProjectGorgonElder_Game/WindowsPlayerProject_Gorgon)"
When you go to that location after a game client crash, you should find the previously mentioned file "output_log.txt". You may also find a folder with an odd numerical name. This folder is automatically created by Unity (which explains the odd numerical name) when the game client crashes and contains the most valuable information for tracking down the crash.
If you see a folder like that, '''please''' zip it up and e-mail it to ericsupport@projectgorgon.com[mailto:[email protected]]. The files inside this folder and invaluable for tracking down crashes! MAC OS Users should be able to locate the log at '''/Users/username/Library/Logs/Unity/'''. It may be named player.log instead of the above-referenced title. Linux OS Users should be able to locate the log at '''/home/[USER]/.config/unity3d/Elder Game/Project Gorgon/'''. It may be named player.log instead of the above-referenced title.